At The Gut Dietitian, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or contact us for services.

By using this website or providing us with your information, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information you provide directly

• Name

• Email address

• Phone number

• Messages or enquiries sent via contact forms

• Details you include in bookings or consultation requests

b. Automatically collected information
When you visit the website, we may automatically collect:

• IP address

• Browser type

• Pages visited

• Date and time of visit
  This information is collected through analytics tools and helps improve the website and user experience.

2. How We Use Your Information

We use your data to:

• Respond to your enquiries and communications

• Provide and manage consultations and services you request

• Send appointment confirmations or updates

• Improve our website and services

• Comply with legal requirements

We do not sell your personal data to third parties.

3. Legal Basis for Processing (if applicable)

If you are located in a region with data protection laws (e.g., GDPR), we process your personal data based on:

• Your consent (when you submit forms or contact us)

• The need to provide services you request

• Legitimate interests (improving our website and communications)

4. Cookies and Tracking

Our website may use cookies or third-party analytics (e.g., Google Analytics, Wix analytics) to gather information about site performance and user patterns.

Cookies help us:

• Understand user behaviour

• Improve site functionality

• Track aggregate usage statistics

You can manage or disable cookies through your browser settings, but this may affect some features of the website.

5. Who We Share Your Information With

We may share personal data with:

• Service providers who help with website hosting, analytics, or email delivery

• Professional advisors when required by law

We do not sell, rent, or lease your personal information to external organisations.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information. However, no online transmission is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your region, you may have rights regarding your personal information, including:

• Accessing your data

• Correcting inaccurate information

• Requesting deletion of your data

• Withdrawing consent

To exercise any rights, contact us at the email address below.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies separately.

9. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact:

📧 Email: thegutdietitian@outlook.com

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Terms of Use

Last updated: [add date]

1. About This Website

This website, thegutdietitian.net (“Website”), is owned and operated by The Gut Dietitian (“we”, “us”, “our”).

By accessing or using this Website, booking services, or engaging with our content, you agree to be bound by these Terms of Use. If you do not agree, you must not use this Website or our services.

2. Services Provided

We provide remote nutrition and dietetic services, including:

• Initial consultations

• Follow-up consultations

• Nutrition support packages

• Support between appointments via WhatsApp check-ins

All services are delivered remotely and are intended for general nutrition and dietetic support only.

3. No Medical Advice or Emergency Care

The information and services provided on this Website:

• Do not replace medical advice from your GP, consultant, or other healthcare professional

• Are not intended to diagnose, treat, cure, or prevent disease

• Are not suitable for medical emergencies

If you have urgent symptoms or a medical emergency, you must seek immediate medical assistance from NHS 111, your GP, or emergency services.

4. Client Responsibility

By using our services, you acknowledge that:

• You are responsible for providing accurate and complete health information

• Outcomes may vary depending on individual circumstances

• You remain responsible for your own health decisions

• You should inform us of any changes to your medical condition, medication, or symptoms

5. WhatsApp Communication

WhatsApp check-ins are provided as support between scheduled appointments and:

• Are not monitored continuously

• Are not intended for urgent or emergency communication

• May be responded to during normal working hours only

WhatsApp should not be used for medical emergencies.

6. Booking, Payments & Packages

• All appointments and packages must be booked and paid for in advance unless otherwise stated

• Packages are non-transferable

• Appointment availability is subject to scheduling capacity

Cancellation and rescheduling policies will be provided at the time of booking and must be adhered to.

7. Intellectual Property

All content on this Website, including text, graphics, logos, downloads, and materials provided during consultations, is the intellectual property of The Gut Dietitian unless otherwise stated.

You may not copy, reproduce, distribute, or use any content for commercial purposes without prior written permission.

8. Website Use

You agree not to:

• Use the Website for unlawful purposes

• Attempt to gain unauthorised access to systems or data

• Misuse or interfere with the Website’s functionality

We reserve the right to restrict access to the Website if these Terms are breached.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any loss, injury, or damage arising from reliance on information provided on this Website or during consultations

• We do not guarantee specific outcomes from our services

Nothing in these Terms excludes liability for death or personal injury caused by negligence or for fraud.

10. Privacy & Data Protection

Personal data is handled in accordance with UK GDPR and the Data Protection Act 2018.
Please refer to our Privacy Policy for full details.

11. Changes to These Terms

We may update these Terms of Use at any time. The latest version will always be available on this Website. Continued use of the Website constitutes acceptance of any changes.

12. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have any questions about these Terms, please contact:
The Gut Dietitian
Website: thegutdietitian.net
Email: thegutdietitian@outlook.com 

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Terms of Use

Last updated: [21/01/2026]

1. About Us

This website is operated by The Gut Dietitian (“we”, “us”, “our”).
We are a UK-based nutrition and dietetic service providing remote dietetic consultations and support.

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use this website.

2. Website Use

You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the site.

You must not:

• Misuse the website or introduce viruses or harmful material

• Attempt unauthorised access to the website or its systems

• Copy, reproduce, or distribute content without permission

3. Nutrition & Medical Disclaimer

All information provided on this website is for educational and informational purposes only.

Although we are a registered dietitian, the information on this website:

• Does not replace medical advice from your GP or healthcare provider

• Is not intended to diagnose or treat medical conditions without an individual consultation

Always seek advice from your GP or other qualified healthcare professional before making changes to your diet or treatment plan.

4. Dietetic Services & Client Relationship

A professional dietitian–client relationship is only formed once:

• You have booked a service

• Completed required forms

• Attended an initial consultation

General website content, emails, or social media communication does not constitute personalised dietetic advice.

5. Remote Consultations

All consultations are provided remotely via video call or other agreed platforms.

You acknowledge that:

• Remote services have limitations compared to face-to-face care

• It is your responsibility to provide accurate health information

• We cannot guarantee specific results from dietary interventions

6. WhatsApp Support

Some packages include WhatsApp support between sessions.

WhatsApp support:

• Is for brief check-ins and clarification, not full consultations

• Is not monitored 24/7

• Is not suitable for emergencies

If you experience urgent or severe symptoms, you should contact your GP, NHS 111, or emergency services.

7. Packages, Payments & Cancellations

Details of services, packages, fees, and cancellation policies are provided at the point of booking.

Unless otherwise stated:

• Payments are required in advance

• Missed appointments or late cancellations may not be refundable

• Packages must be used within the stated time period

8. Intellectual Property

All content on this website, including text, graphics, programs, and materials, is owned by or licensed to The Gut Dietitian.

You may not reproduce, share, or sell any content without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any loss or damage resulting from reliance on website content

• We do not guarantee outcomes from dietetic services, as results vary between individuals

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any matter that cannot be excluded under UK law.

10. Privacy & Data Protection

Personal data is handled in accordance with UK GDPR and our Privacy Policy.

Please refer to our Privacy Policy for details on how we collect, use, and store personal information.

11. Changes to These Terms

We may update these Terms of Use from time to time. The latest version will always be available on this page.

12. Governing Law

These Terms of Use are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

13. Contact Information

If you have any questions about these Terms, please contact:

The Gut Dietitian
Email: thegutdietitian@outlook.com

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Fair Use Policy

Last updated: [21/01/2026]

1. Purpose of This Policy

This Fair Use Policy is designed to ensure that all clients receive a professional, high-quality service while maintaining appropriate boundaries around communication, time, and resources.

By booking and using our services, you agree to comply with this Fair Use Policy.

2. Scope of Services

Our services include:

• Remote initial consultations

• Remote follow-up consultations

• Package-based dietetic support

• WhatsApp support (where included in your package)

The level of access and support provided depends on the package purchased.

3. WhatsApp & Between-Session Support

Where WhatsApp support is included, it is intended for:

• Brief check-ins

• Clarification of advice given during consultations

• Progress updates

• Simple questions related to your care plan

WhatsApp support does not replace scheduled consultations.

Reasonable Use

Fair use of WhatsApp support generally includes:

• Short messages

• Non-urgent communication

• Messages sent during normal working hours

We aim to respond within a reasonable timeframe, but responses are not immediate and not guaranteed the same day.

4. What Is Not Considered Fair Use

The following are not considered fair use:

• Multiple daily messages over a prolonged period

• Requests for detailed new advice that would normally require a consultation

• Messages sent late at night or repeatedly outside working hours

• Requests for urgent or emergency medical advice

• Sharing messages, voice notes, or content unrelated to your care

If communication exceeds fair use, we may:

• Ask to address the issue in your next appointment

• Suggest booking an additional consultation

• Limit or pause WhatsApp support if misuse continues

5. Emergency & Urgent Issues

WhatsApp support is not suitable for emergencies.

If you experience:

• Severe or worsening symptoms

• Medical emergencies

You should contact:

• Your GP

• NHS 111

• Emergency services (999)

6. Respectful Communication

Clients are expected to communicate respectfully and professionally.

We reserve the right to suspend or terminate support if communication becomes:

• Abusive

• Harassing

• Inappropriate

7. Time-Limited Access

WhatsApp and package support are only available:

• During the active package period

• As outlined in the service description at the time of booking

Unused support does not roll over beyond the package timeframe unless explicitly stated.

8. Changes to This Policy

We may update this Fair Use Policy from time to time. The latest version will always be available on this page.

9. Contact

If you have any questions about this Fair Use Policy, please contact:

The Gut Dietitian
Email: gutdietitian@outlook.com